FAQs

Answering Your Questions

FAQs2022-04-28T12:51:03-04:00
Can you help us find an audio video system that fits within our budget?2021-10-04T15:44:37-04:00

We work with companies of all sizes, and we do everything we can to find or create personalized audio visual solutions that fall within your budget. Let’s work together to find a system that works for your company.

What is sound masking?2021-10-04T15:39:36-04:00

Sound masking is the process of using white noise generators to block out background noise and reduce distractions, which is especially useful in professional and educational settings.

My company is really small. How can we benefit from audio video systems?2021-10-04T15:39:00-04:00

Companies of every size can benefit from audio video services. You may not need a full-scale solution with large display walls, digital signage, or a paging system, but maybe you need a floating TV in your lobby or sound masking in your primary workspace. If you have questions about what services would be most beneficial for your company, contact us today!

Can you customize video conferencing platforms for my company?2021-10-04T15:38:18-04:00

Absolutely! We can customize video conferencing platforms to work well with your unique business processes and systems.

How long will audio visual installation take?2021-10-04T15:37:49-04:00

Depending on the scope of the project, audio visual installation can take anywhere from a few hours to a couple of weeks.

What audio video solutions do you offer?2021-10-04T15:37:20-04:00

We offer comprehensive audio video solutions, including video conferencing setup, commercial audio video services, digital signage, sound masking, and paging audio systems. Our team takes care of the planning, customization, setup, and installation, so you don’t have to worry about a thing.

What is fiber optic cabling and why does my company need it?2021-10-04T15:29:49-04:00

Fiber optic cabling is the basis of fiber optic networks, which are much faster and more reliable than traditional cable or wire networks. Fiber optic cable is made of thin strands of glass that allow light and, therefore, data to travel quickly. If you want faster, more reliable internet with better access to cloud-based systems for your business, you should consider installing a fiber optic network.

Our network is down. Who can help us?2021-10-04T15:28:55-04:00

Call our tech support team at (866) 931-3030. One of our technicians will work with you to diagnose the problem and get your network running in no time.

What price range am I looking at to install a fiber optic cable network?2021-10-04T15:28:24-04:00

The cost of fiber optic cabling depends on the size of the building where we are installing it, but it will generally range from $1 to $6 per square foot.

Can a fiber optic network be wireless?2021-10-04T15:27:31-04:00

While a fiber optic network cannot be wireless, an effective fiber network should work hand-in-hand with your wireless network to provide consistently fast internet wherever you are. Learn about our WiFi services.

What equipment is required for a fiber optic network?2021-10-04T15:26:53-04:00

Fiber optic networks need a specific type of router in order to function. Our team will take care of all the technical details so you don’t have to!

My company is in a rural area. Is fiber cabling still an option?2021-10-04T15:26:12-04:00

Fiber optic cabling is available for almost every business. Call us today and we’ll help you find out exactly what your options are.

We installed our own security cameras. Why should we install more?2021-10-04T15:25:30-04:00

We offer a variety of advanced security cameras that can supplement the cameras you have already installed, such as hidden cameras, night vision cameras, and wireless cameras.

How much does security system installation cost?2021-10-04T15:25:11-04:00

The cost of security system installation depends on which cameras you choose and how many of them we install. Request a quote today based on your specific needs.

I trust my employees. Why would I install a security system?2021-10-04T15:24:42-04:00

Security systems can be used for more than monitoring your employees; it can actually be a way to protect them. Hidden cameras can catch footage of theft or harassment from unwanted visitors.

Do you offer services to protect digital information?2021-10-04T15:21:22-04:00

Yes, we offer secure cloud management for security camera footage.

How do I pick the right security cameras for my property?2021-10-04T15:19:46-04:00

Don’t feel overwhelmed by the variety of security camera options. Our team has worked with all kinds of business, and we are equipped to guide you in choosing the best security cameras for your property.

Do you install residential security systems?2021-10-04T15:18:37-04:00

We do not install residential security systems.

What is structured cabling?2021-10-04T15:17:24-04:00

Structured cabling is a type of infrastructure organization that keeps cables tidied and in the right place. It also makes it easier to make future cable changes.

What structured cabling solutions do you offer?2021-10-04T15:13:29-04:00

We offer structured cabling for companies of all sizes, whether you need two or 200 cables. We can build a cabling infrastructure from scratch, restructure your current system, or expand your system to accommodate your growing business.

What is VoIP?2021-10-04T15:13:12-04:00

VoIP stands for Voice Over Internet Protocol. With this technology, you can make phone calls using the internet rather than a landline. 

Do I need CAT5, CAT5e, CAT6, or CAT6A?2021-10-04T15:12:55-04:00

The Ethernet cables you need depend on what you want to do with your cable system. CAT6A offers the highest bandwidth at 500 MHz. We’ll learn about your specific needs and let you know which cables we think are the best fit for them.

How much does structured cabling cost?2021-10-04T15:12:30-04:00

Structured cabling costs anywhere from $100 – $500 per drop. Request a quote today to get a customized quote.

My business’s current WiFi is slow. Can you speed it up?2021-10-04T15:12:07-04:00

That’s what we do! We’ll take a look at your current setup and recommend a solution for getting you faster speeds. We specialize in eliminating dead zones, bringing signal to areas that just won’t connect, and providing reliable WiFi throughout your entire building.

The WiFi doesn’t work in some areas of the office building. Can you fix that?2021-10-04T15:11:51-04:00

Yes. Our technicians are experienced in eliminating dead zones in office buildings.

What is VoWiFi?2021-10-04T15:11:25-04:00

VoWiFi stands for voiceover WiFi, and it is the means of using WiFi to make a phone call. This is ideal for businesses in rural areas that may not have the strongest cellular service.

What is a Distributed Antenna System (DAS)?2021-10-04T15:10:24-04:00

A DAS is a system that expands cellular coverage by strategically placing radio heads in the targeted area.

Do I need to install WiFi if I already have a reliable fiber optic network?2021-10-04T15:09:15-04:00

While you do not have to install WiFi at your workplace, we recommend it if any of your employees use laptops at all. WiFi makes it easy to bring laptops to meetings and still have access to the internet.

What other WiFi services do you offer?2021-10-04T15:08:16-04:00

We offer wireless access point installation, router installation, hotspot installation, and wireless video surveillance. Read more about our WiFi solutions.

I’m pretty tech-savvy. Why should I hire a company to install structured cabling?2021-10-04T15:00:12-04:00

There’s a lot that goes into installing structuring cabling. From surveying the site to designing the infrastructure, choosing the right cables, and actually installing them, it’s not the kind of job you want to do based off a YouTube video. We’ve been installing structured cabling for years, and we can assure you that we will get the job done right the first time.

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For professional cabling services done right the first time, contact us today.